Enquiry and project process

We aim to make every project straightforward and transparent.

Below is an outline of the typical steps involved in working with Lennox Notes. While each project is unique, the guiding principle remains the same: clear, direct communication and a carefully managed process from first enquiry to final review.

We aim to respond to initial enquiries within 24 hours.

If you believe Lennox Notes may support your project, please get in touch via the contact form or email.
To help us provide an accurate quote, please include: the type of project, approximate word count, subject area, level of support required, and preferred timeline. If any details are unclear, we can clarify them together.
A brief discussion allows us to clarify your goals and expectations, ensuring the scope of work and timeline are well defined before we proceed.
Following our discussion, you will receive a detailed, itemised quote outlining the agreed services, fee, and timeline.
Once the quote is approved and payment arrangements are confirmed, you will be invited to share your files and any relevant materials.
Work will begin on the agreed start date, and we remain available throughout the process for clarification or discussion as needed.
You will receive your revised manuscript and detailed feedback by the agreed deadline. All revisions and comments are tailored to your field, manuscript type, and career stage, ensuring they are clear, constructive, and actionable.
We encourage you to review the work carefully and raise any questions or concerns. Our aim is to ensure the final outcome meets the agreed objectives and supports your publication goals.
Many projects continue beyond a single review, particularly following journal feedback or further revisions.
Where appropriate, we discuss ongoing support and develop a flexible plan for continued collaboration.