Enquiry and job process

We aim to be as transparent as possible. To support this, we outline below the general steps involved in organising each project.

We hope this provides a clear understanding of our process. At the same time, we remain flexible and are happy to adapt our workflow to meet the specific requirements of your project. Our overarching goal is clear, direct communication that ensures everyone feels informed and confident throughout the process.

  • We invite you to explore our About, Services, and Process pages to learn more about how we work. If you feel Lennox Notes could support your project, please don’t hesitate to contact us.

  • We’d love to hear from you if you think Lennox Notes can support your project. To help us get started, please include in your initial email the type of project, its length, the scientific discipline, what kind of assistance you’re looking for, and your preferred timeline. Don’t worry if you don’t have all the details yet, as we can cover the rest in follow-up discussions.

  • A short initial discussion, by email or Zoom, helps us understand your goals, expectations, and requirements. This ensures we can provide a tailored quote and a realistic timeline for your project.

  • After our discussion, we will provide a free, detailed quote specifying the services and timeline tailored to your project.

  • Once payment is received and you provide the required files and materials, your project will be underway. We will stay in touch throughout the process to answer any questions and may reach out if clarification is needed.

  • You will receive your revised files and comprehensive feedback by the agreed deadline. All feedback is tailored to your project and career stage, ensuring it is relevant, actionable, and of real value.

  • We encourage you to review our work and share any feedback or concerns so they can be addressed immediately. Our goal is to ensure that expectations are clear from the start, fostering a productive and positive working relationship now and in the future.

  • It is common for projects to require further review following revisions, reviewer feedback, or new research developments. We discuss any additional work in detail and develop a flexible plan, with the aim of building a long-term working relationship and supporting you throughout your career.